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Shipping & Returns
Shipping Policy
At Hi Life, we are committed to providing a seamless and enjoyable shopping experience for our customers. This Shipping Policy provides important information regarding the shipment of your orders placed on our website, https://hilifewellness.com. Please review the following details carefully before making a purchase.
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Shipping Costs and Options
We are pleased to inform you that we do not charge any shipping costs for our products. We believe in offering transparent pricing and ensuring that our customers receive their orders without any additional expenses.
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Delivery Times
Once your order is successfully placed, our dedicated team takes 24 to 48 hours to process the order and prepare it for shipment. After the shipment is processed, the transit time varies between 2-5 business days, depending on your delivery location and the shipping carrier.
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Shopping Restrictions
At this time, we only ship orders within India. We apologize for any inconvenience this may cause and appreciate your understanding. We are constantly exploring opportunities to expand our shipping capabilities to other regions and will update our policy accordingly.
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International Shipping
While we currently ship only within India, we hope to extend our services to international customers in the future. We are actively working on expanding our reach and exploring international shipping options. We appreciate your patience and encourage you to check back for updates on our shipping availability.
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Missing or Lost Packages
In the unfortunate event that your package goes missing or is lost during transit, please reach out to our customer support team immediately. We will initiate a thorough investigation with the shipping carrier to locate your package. If the package cannot be found, we will work with you to find a suitable solution, which may include a replacement or a refund, depending on the circumstances.
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We value your satisfaction and strive to provide excellent customer service. If you have any further questions or concerns regarding our Shipping Policy, please contact our customer support team at info@hilifewellness.com. Our dedicated representatives will be more than happy to assist you.
Note: Shipping Policy is subject to change without prior notice. We recommend referring to the most recent version available on our website for the most up-to-date information.
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Thank you for choosing Hi Life. We appreciate your trust in our products and services.
Return & Exchange Policy
We care for your hygiene and wellness and maintain high standards. We do not accept returns or exchanges unless the product delivered is damaged or defective or tampered with packaging upon delivery. If you have received a damaged or defective product, please write us at info@hilifewellness.com with the details, immediately upon delivery & receiving of the Package and products. Upon receipt of the request, we will fully examine it and notify you within a reasonable time.